Terms of Service

Last updated: 27 May 2026

Please read these Terms of Service carefully before accessing this website or using any Twelfth Brain service.

By accessing twelfthbrain.com or using any service provided under the Twelfth Brain name, you agree to be bound by these Terms. If you do not agree, do not use this website or our services.

1. About Twelfth Brain

Twelfth Brain is operated by Zoiver LLC, a company incorporated in the State of Delaware, USA, with its registered address at 8 The Green, Suite 14790, Dover, DE 19901, USA. References to “Twelfth Brain,” “we,” “us,” and “our” refer to Zoiver LLC operating as Twelfth Brain.

2. The website

This website is provided for informational purposes. The information on this website does not constitute an offer to provide services. Access to the Twelfth Brain product is governed by the Founding Member Agreement described in Section 3.

We reserve the right to modify, suspend, or discontinue this website or any part of it at any time and without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation.

3. The services and founding member agreement

Access to the Twelfth Brain product is governed by a Founding Member Agreement entered into between you and Zoiver LLC upon acceptance to the founding cohort. The Founding Member Agreement sets out the specific services and their scope; the subscription fee and payment terms; the duration and terms of renewal and termination; the data processing arrangements including the Product Data Schedule; the intellectual property position with respect to voice model data and captured intelligence; and the obligations of each party.

In the event of any conflict between these Terms of Service and the Founding Member Agreement, the Founding Member Agreement prevails.

Payment:

The monthly subscription fee is charged in advance on the first day of each subscription month. Payments are non-refundable except as required by applicable consumer protection law. We reserve the right to suspend access if payment is not received within seven days of the due date.

Termination:

Either party may terminate the Founding Member Agreement with thirty days’ written notice. Upon termination, the user retains the right to export their data during the ninety-day post-termination window described in the Privacy Policy, after which data is permanently deleted.

4. Intellectual property

Twelfth Brain's intellectual property:

All software, algorithms, systems, methodologies, and processes underlying the Twelfth Brain product are the exclusive intellectual property of Zoiver LLC. Nothing in these Terms grants any licence to use, copy, modify, or distribute any part of our underlying technology. All content on this website is protected as described in our Copyright Notice.

Your intellectual property, the governing principle:

Your intelligence is yours. The data you provide, the content you create, and the voice model built from your data belong to you. Twelfth Brain does not claim ownership of your captured intelligence, your voice model, or the outputs generated from your data.

Specifically: all content, thoughts, and materials you provide remain your property. The voice model built from your data is your intellectual property; Twelfth Brain holds it on your behalf as a data processor. All content generated by the system using your voice model is owned by you. You grant Zoiver LLC a limited, non-exclusive, non-transferable licence to process your data solely to provide the Twelfth Brain service to you; this licence terminates when your subscription ends. We do not use your personal data or your voice model to train general AI models or any model that serves other users.

These ownership provisions are further detailed in the Founding Member Agreement and the Product Data Schedule.

5. Acceptable use

You may not use this website or our services to:

  • Violate any applicable law or regulation, including privacy laws and intellectual property laws
  • Transmit any material that is unlawful, harmful, threatening, abusive, defamatory, or obscene
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity
  • Attempt to gain unauthorised access to any part of this website, our systems, or the data of other users
  • Use automated tools to access or extract content from this website without our prior written consent
  • Use the Twelfth Brain service to build, train, or improve a competing product or service
  • Generate content that is intentionally misleading, fraudulent, or designed to deceive a third party
  • Share your account credentials or allow any other person to access your account or voice model without our prior written consent

We reserve the right to suspend or terminate your access if we reasonably believe you have violated these provisions.

6. Disclaimer of warranties

To the maximum extent permitted by applicable law, this website and all services are provided on an as-is and as-available basis without any warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy. Nothing in these Terms limits any rights you may have under applicable mandatory consumer protection law.

7. Limitation of liability

To the maximum extent permitted by applicable law, Zoiver LLC, its founders, officers, employees, and agents shall not be liable for any loss of profits, revenue, or anticipated savings; loss of business, contracts, or goodwill; loss of data (other than as set out in the Privacy Policy and Founding Member Agreement); or any indirect, consequential, special, or punitive damages arising out of or in connection with your use of this website or our services.

Our total aggregate liability for all claims arising out of or in connection with these Terms or the services shall not exceed the total fees paid by you in the twelve months immediately preceding the event giving rise to the claim.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded under applicable law.

8. Indemnification

You agree to indemnify, defend, and hold harmless Zoiver LLC and its founders, officers, employees, and agents from and against all claims, damages, losses, costs, and expenses (including reasonable legal fees) arising from your use of this website or our services, your breach of these Terms, or your violation of any applicable law or the rights of any third party.

9. Governing law and dispute resolution

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict of laws principles. Where mandatory provisions of Indian law apply, including the Consumer Protection Act 2019 and the Information Technology Act 2000, those provisions apply to the extent they cannot be contractually excluded.

Negotiation:

Before initiating any formal proceedings, the parties agree to attempt to resolve any dispute by good faith negotiation for thirty days following written notice of the dispute.

Arbitration:

If a dispute cannot be resolved by negotiation, it shall be finally settled by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The seat of arbitration shall be Wilmington, Delaware. The language of arbitration shall be English. The arbitrator’s award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Consumer carve-out:

Notwithstanding the arbitration clause, you retain the right to bring claims in small claims court in your local jurisdiction for disputes within that court’s jurisdictional limits.

10. Severability

If any provision of these Terms is held invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if it cannot be so modified. The remaining provisions continue in full force.

11. Entire agreement

These Terms, together with the Privacy Policy, the Cookie Policy, the Copyright Notice, and (for founding members) the Founding Member Agreement, constitute the entire agreement between you and Zoiver LLC with respect to this website and our services. They supersede all prior agreements, representations, and understandings.

12. Changes to these Terms

We may update these Terms at any time. When we make material changes, we will post the revised Terms with an updated last updated date and, where we hold your email address, notify you by email at least fourteen days before the changes take effect. Continued use of the website or services after changes take effect constitutes acceptance.

13. Contact

For questions, concerns, or notices relating to these Terms:

Zoiver LLC

8 The Green, Suite 14790, Dover, DE 19901, USA

hello@twelfthbrain.com